We use cookies from Google so we can see how people come to our site and what pages are visited, Facebook and Twitter so that we can give you the best experience on our website. If you continue without changing your settings, we'll assume that you are happy to receive all cookies on the CTi website. However, if you would like to, you can change your cookie settings can at any time. |
PCS 60 can work as a Softphone on a MAC and gives you the status of colleagues phones, one click calling / call transfer, full call history and easy directory access.
The userguide for PCS 60 can be viewed / downloaded from https://iris.splicecom.com/downloadable.files/PCS%2060%20User%20Manual%20v4%201015%206.pdf
To configure PCS 60, follow these steps below:
Download PCS 60 on the MAC using the link provided
The above link will download as a Disk Image, once the download is complete you simply have to drag the PCS60 application into the Applications folder on your MAC
Open the PCS 60 application from the Applications folder on your MAC
Click on PCS60 and select Preferences:
Select SSL from the Mode drop down list
Gatekeeper is normaly splicecom.yourdomain i.e. splicecom.bloggs.co.uk - check with CTi
Port is 5000
Hotdesk Number is your Extension Number
Hotdesk Code is on the information provided
Close and re-open PCS 60
Your softphone is set up
The next steps need to be done by a system manager or CTi will do them for you. If you would like CTi to do them, please call us on 01242 621644
Log onto the SpliceCom SV1000 https://<IP address>/manager/admin or https://splicecom.<yourdomain>/manager/admin
Click Phones 🡺 Unassigned Phones
Find the MAC address of computer with the softphone on to be added (there should only be one) – this is a security verification for the computer
Select "Add Phone Only" from the drop-down then click the "Assign Phones" button
If Navigate Pro hasn't connected after a few seconds, in Navigate Pro Softphone user configuration click restart.
Navigate Pro should now be connected
If this computer is to be used on Wired AND Wi-Fi, connect to the Internet using the other connection and repeat 8) to 13)
This computer / Navigate Pro is now setup