Call Logging and Reporting – CTi Comms can supply, install and support Elephant Call Logger

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Call Logging and Reporting

 

 

Overview

Elephant Call Logger works with your phone system to automatically produce comprehensive reports for departments, incoming and outgoing calls, etc. allowing you to track how your employees are performing and how they are using your phone system. It can also assist in the detection of telephone fraud and identify which STD codes respond best to your marketing campaigns.

If you are running a small call centre but don't want the expense of a full call centre package, it may provide the solution you are looking for. It provides basic wallboard information which you can then combine with the reports to emulate most of the features of a full call centre.

The Elephant Call Logger also has features that allow you to automatically produce and send out custom telephone bills, ideal if you are running a multi-tenancy building, hotel, care home or similar organisation.

Call us on 01242621641 or email sales@cti-uk.com for more details or for a quote tailored to your requirements.

Elephant Call Logger

Key Features

  • Automatically produce comprehensive reports
  • Track your employees' performance and telephone usage
  • Can assist in the detection of telephone fraud
  • Can help in the analysis of your marketing campaigns
  • A good alternative to a full call centre package
  • Produce your own telephone bills - ideal for multi-tenancy buildings, or similar

Call us on 01242621641 or email sales@cti-uk.com for more details or for a quote tailored to your requirements.                              

Specs

Minimum Recommended PC Specification

  • Intel Pentium 4 or Higher
  • Windows 2000 with 512 MB of RAM
  • Windows XP Professional with 512 MB of RAM
  • Windows Vista Business with 1 GB of RAM
  • Windows 7 Professional with 2 GB of RAM
  • Windows Server Compatibility
  • 200 MB available Hard Disk Space

Call us on 01242621641 or email sales@cti-uk.com for more details or for a quote tailored to your requirements.                              

Screen Shots

Example report options
Example report options

Example Wallboard
Example Wallboard

Call us on 01242621641 or email sales@cti-uk.com for more details or for a quote tailored to your requirements.                              

Pricing

Elephant starts from £800

Call us on 01242621641 or email sales@cti-uk.com for more details or for a quote tailored to your requirements.