Avaya IP Office Compact Business Centre applies essential call centre management techniques to less formal situations, giving you the ability to monitor contacts, analyse service data, peak traffic capacity and make every opportunity count for your business.

Compact Business Centre is the entry-level IP Office call centre application. It is modular and scalable for seamless integration with the unique business environment, and cost effective to meet budget requirements

The Compact Contact Centre is a fully featured contact centre with a comprehensive suite of reporting and management applications, it's designed for up to 75 local and remote agents.